Cookie Policy
How we use cookies and similar technologies on the Chipo platform.
Last updated: [EFFECTIVE_DATE]
1. What Are Cookies
Cookies are small text files stored on your device by your browser. Chipo uses them for authentication, security, and optional preferences.
Cookies are small text files that a website places on your device (computer, tablet, or phone) when you visit it. They allow the website to recognise your device on return visits and to store information about your preferences or actions.
Chipo uses cookies and similar technologies (such as local storage) for the following purposes:
- Authentication: to keep you logged in during your session.
- Security: to protect against cross-site request forgery (CSRF) attacks.
- Analytics: to understand how users interact with the platform in aggregate, so we can improve it. Analytics cookies are optional and require your consent.
- Preferences: to remember your UI preferences (such as language or theme). Preference cookies are optional.
This Cookie Policy should be read together with our Privacy Policy, which explains in more detail how we process your personal data.
2. Cookies We Use
We use 4 cookies: 2 required (authentication and CSRF) and 2 optional (analytics and UI preferences).
The following table lists all cookies set by Chipo:
| Cookie name | Purpose | Duration | Required? |
|---|---|---|---|
next-auth.session-token |
Maintains your authenticated session. Without this cookie you cannot remain logged in. | Session (deleted when browser is closed) | Required |
next-auth.csrf-token |
Protects against cross-site request forgery (CSRF) attacks. | Session (deleted when browser is closed) | Required |
_chipo_analytics |
Collects aggregate, anonymised data about how users interact with the platform (pages visited, features used). No personal data is stored in this cookie. | 1 year | Optional (consent required) |
_chipo_prefs |
Stores your UI preferences such as preferred language, theme, and notification settings. | 1 year | Optional (consent required) |
We do not use cookies to serve targeted advertising. We do not use fingerprinting or other tracking technologies that circumvent cookie controls.
3. Third-Party Cookies
We set no third-party cookies. Stripe may set cookies during payment flows — see Stripe's privacy policy.
Chipo does not, as of the effective date of this Policy, embed third-party advertising networks, social media pixels, or analytics SDKs that set their own cookies.
Stripe: when you access payment flows (such as connecting your Stripe payout account or withdrawing earnings), Stripe may set its own cookies in your browser. These cookies are governed by Stripe's Privacy Policy and are outside Chipo's control. Stripe uses these cookies for fraud detection and to maintain the security of payment sessions.
If we add third-party cookies in the future, we will update this Policy, notify you in accordance with Section 5, and request fresh consent where required by applicable law.
4. Managing Cookies
You can manage cookies in your browser settings. Disabling required cookies will break authentication and login.
You can control and delete cookies through your browser settings. Here are links to cookie management instructions for common browsers:
Important: if you disable or delete the next-auth.session-token or next-auth.csrf-token cookies, you will not be able to log in or remain authenticated on the Chipo platform. These cookies are technically necessary for the platform to function securely.
Optional cookies (_chipo_analytics and _chipo_prefs) can be disabled without affecting your ability to access the core platform. You can manage your consent preferences in your account settings or via the cookie banner displayed on your first visit.
5. Changes
We update the 'Last updated' date when this Policy changes. Significant changes will be notified by email. Contact: privacy@chipo.ai.
We may update this Cookie Policy from time to time to reflect changes in our use of cookies or in applicable law.
When we update this Policy, we will revise the "Last updated" date at the top of this page. For significant changes (such as adding new cookies or changing the purposes for which cookies are used), we will notify you by email to the address associated with your account and, where required, request fresh consent.
We encourage you to review this Policy periodically to stay informed about how we use cookies.
For any questions about this Cookie Policy, please contact us at privacy@chipo.ai.