For contributors
Who can join?+
Anyone aged 18 or over from any country can join as a contributor. Contributors aged 16–17 may participate with verified parental consent.
What data do I submit?+
Depending on available tasks: voice recordings, video captures, images, text responses, or structured surveys. The task detail page always shows what's required.
How much can I earn?+
From $0.25 per minute for voice tasks, up to $1 or more for structured surveys and extended sessions. Every rate is shown before you start a task.
When do I get paid?+
Once your submission is approved, the earnings are credited to your Chipo balance immediately. Stripe payouts reach your bank in 2–5 business days.
What's the minimum payout?+
$10.00. Once your balance exceeds this threshold, you can request a withdrawal from your dashboard at any time.
Why was my submission rejected?+
Common reasons: background noise in audio, incorrect language, off-task content, or missing metadata. The reason is shown in your submission history — you can usually resubmit.
Can I withdraw my data?+
You can withdraw consent for future use going forward. Data already included in an active dataset licence cannot be recalled. Full details are in the Contributor Agreement.
Is my data safe?+
Yes. All data is encrypted in transit and at rest, stored in GDPR-compliant infrastructure, and never sold to third parties. You have full rights under GDPR — see our Privacy Policy.
Do I need special equipment?+
No. The vast majority of tasks are designed for a standard smartphone. Any special requirements (e.g. a quiet room) are shown on the task detail page before you start.
How do I set up payouts?+
Go to Profile → Payout account → Connect via Stripe Connect. The process takes under five minutes and only needs to be done once.
For enterprise
What formats do datasets come in?+
JSON manifests with file references, direct download archives, or S3-compatible API access with programmatic refresh. Format options are shown on each dataset page.
How is quality controlled?+
Every submission goes through automated checks (duplicate detection, audio quality scoring, metadata completeness) and human reviewer approval before it enters a dataset.
What legal documentation comes with a dataset?+
Consent records for every contributor, chain-of-title documentation, QA scores, PII handling notes, and a standard Data Processing Agreement. Custom DPAs are available on request.
Is data GDPR compliant?+
Yes. Chipo is registered in the Netherlands and operates under Dutch law. All data is collected under explicit GDPR-compliant consent. A Data Processing Agreement (DPA) is available to enterprise customers.
Can I request data not in the catalog?+
Yes. Submit a custom data request at /enterprise/requests. We scope and quote custom projects within 3 business days.
How long does custom collection take?+
15–30 days for most projects. Complex multimodal pipelines or rare language specifications may take longer — this is agreed upfront in your project scope.
Can I license data exclusively?+
Yes, exclusive licensing is available for custom-commissioned datasets. Contact enterprise@chipo.ai to discuss terms.
What languages are available?+
200+ languages, with particular depth in African, South and Southeast Asian, and Middle Eastern languages. Use the language filter in the catalog to see current availability.
Is there an API?+
Yes. Enterprise accounts receive API key access from the dashboard. The API supports dataset browsing, metadata queries, and S3-compatible file access.
What are the payment terms?+
Catalog datasets: paid upfront via Stripe. Custom projects: 50% deposit upfront, 50% on delivery. Volume and annual agreements are available — contact enterprise@chipo.ai.